Thursday, January 29, 2009

dtv converter box




I've decided to talk about the DTV converter box and remote that the government has been encouraging us to buy if we want to watch free tv after February. I can only talk about my experiences with one of the brands, which I set up for my parents.

First of all, it appears that the designers intended for this device to be connected to only the tv, antenna, and the vcr. Since I had to connect the dvd to the tv as well, the resulting network was a major web of wires. I think my final connection strategy was to connect the box and the dvd player to the vcr using different connecting wires (the tri colored one and the single coaxial (???) wire), and then connect the vcr to the tv. Also, in order to actually watch the tv with the dtv, I had to turn on the vcr as well. It wasn't too hard but it wasn't easy for my parents to learn this extra step. I had to write a list of instructions for them so they could learn it faster.

Next, setting up the converter box to watch tv on was fun. As far as I could tell, there was no automatic prompt to set up the converter box for the first time. So, I had to look for the menu button on the remote. The company that designed this device tried to put too many buttons on the small remote. Since my parents have bad eyesights, they will have troubles seeing which buttons does what. It took me a while to find the menu button, which looked just like the buttons for the numbers, and it was hard for me to see the word menu.

I believe that this was mentioned in the book, "The Design of Everyday Things." If the device is too complicated, then people will memorize a few features and won't even use the rest. I believe that this will be the case at home. I'm sure there are plenty of features that the dtv box provides to improve quality of watching tv. However, since many of the features are relatively hidden (or listed in the manual), these features will probably be ignored, and only the basic clicking through channels will be used.

So cliff notes, too many wires, too many buttons, not designed for people who has bad eyesight.. not a good design..

2 comments:

  1. In our dorm we have a TV I've learned to do similar maneuvers to. Not a very fun process

    ReplyDelete
  2. A good point was brought up in class about making the connections different colors. Though it might be difficult to create a standard in the industry, I think it would be beneficial. "Technologically-challenged" people tend to use what they're familiar with. The idea of hooking up some complicated system might prevent them from upgrading their devices. Imposing a standard might simplify the process and encourage those people to buy new technology.

    ReplyDelete